Khidmatakum Refund Policy
Introduction
At Khidmatakum, we strive to ensure your satisfaction with our services. If for any reason you are not satisfied with a service you have purchased, we offer a refund policy that credits your account with points that can be used for future purchases on our app.
Refund Eligibility
Refunds are issued in the form of points that are credited to your Khidmatakum account. To be eligible for a refund, the following conditions must be met:
- The request for a refund must be made within 7 days of the service completion date.
- The service must not have been performed as described or must have significant issues affecting its quality.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team via the app or email us at support@khidmatakum.com.
- Provide your order number, the service in question, and a detailed description of the issue.
- Our team will review your request and may contact you for further information if needed.
Refund Process
Once your refund request is approved, the following process will take place:
- Points equivalent to the value of the service will be credited to your Khidmatakum account.
- You will receive a notification confirming the points have been added.
- These points can be used for any future purchases on our app.
Using Refund Points
Points credited to your account can be used for the following:
- Partial or full payment for any services available on the Khidmatakum app.
- Points will be automatically applied to your next purchase during the checkout process.
Important Information
- Points are non-transferable and cannot be exchanged for cash.
- Points must be used within one year from the date they are credited to your account.
- Points are subject to the terms and conditions of use on the Khidmatakum app.
Contact Us
If you have any questions or need further assistance regarding our refund policy, please contact us at support@khidmatakum.com.
This policy was last updated on 23/03/2023
